FINALLY

A DONE-FOR-YOU SOCIAL SOLUTION THAT WORKS

Better Content, Better Reach, Better Awareness… just BETTER!

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Frequently Asked Questions
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Frequently Asked Questions

Welcome to our FAQ section, your go-to resource for finding answers to commonly asked questions! Whether you’re new to our website or a returning visitor, we understand that you may have queries about our products, services, or policies. This comprehensive collection of frequently asked questions has been carefully curated to address your concerns and provide you with the information you need. We aim to make your experience seamless and enjoyable, and we’re here to assist you every step of the way. Take a moment to explore the various categories below, and if you can’t find what you’re looking for, feel free to reach out to our friendly support team.
I signed up for an account, now what do I do to get started?

You will receive an email with a password for your account after signing up, use that password at https://os.social to access your account.

Once you are logged into the “My Account” page, your can access and click on your “Content Center” portal.

Click the “Content Questionnaire” tab, fill in the necessary information, and submit. Once our team receives your questionnaire we will begin the setup process, schedule your Strategy Session, and begin working on your social tiles.

How long does it take to get started on OS.Social?
The signup takes about 3-5 minutes. Once your account is created, you can connect your social channels with a few clicks. Once your initial Strategy Session is completed, you can use the Content Portal immediately.
How do I connect my social channels in OS.Social?
Our team can help you connect your socials during your Strategy Session or you can watch the tutorial video in your “My Account”: https://os.social/lessons/platform-essentials/
Can I use the OS.Social service month to month? Are there any contracts or commitments?

OS.Social memberships are set on a yearly commitment and not month-to-month. When signing up you agree to the terms and conditions here: https://os.social/policies-and-procedures/

What are my payment options?
Online payment methods include all major credit cards. You can pay for your service monthly, quarterly, six months, or choose to pay in full option at checkout.
If I have a question about my invoice, who should I contact?
You can view all orders, subscription info, and account details in the “My Account” tab or reach our billing department at support@os.social. 
How much does OS.Social cost?
The Ambassador service is $295/month. 

The Ambassador Plus service (includes 12 videos) is $595/month.

The Broker service is $595/month.

The Broker Plus service (includes 12 videos) is $895/month.

Can I manage my personal social media with OS.Social?
No. OS.Social was purposely designed for managing Business socials only to optimize success.
Can I customize my campaigns?
Yes. When submitting your Content Questionnaire, add all requested information, including any custom elements, ideas, or assets. Your campaigns will be created around these submissions.
What do I do if I forget my password?
Go to “My Account” and click “Lost Your Password?”. You will receive an email to reset your OS.Social password.
What social networks can I use with OS.Social?
You can manage the following accounts in OS.Social: Facebook, Instagram, LinkedIn, Google My Business, and Twitter. We are always looking to add new networks as they become available and relevant.
Does OS.Social link to my CRM?
No. OS.Social is a social marketing hub built solely for social marketing management and strategy.
How does the social tile process work?
Once you submit your “Content Questionnaire” our designers will begin creating 8-10 samples. These samples will be emailed to you for approval. Once approved, we will complete 100 social tiles based on the approved samples and start scheduling them to post on your socials twice a week.
How does the “Submit Content Now” portal work?
Once your socials have been linked to our platform you can start submitting any content you want our team to lay out, schedule, and post to your socials. The submission form is simple and user-friendly and allows you to attach photos and videos. You can submit as much content as you wish, there are no limits.

185%

Engagement

90%

Sales Grow

89.55%

rate growth

Outsuite Social offers a ‘Done-For-You’ social media management solution.

Outsuite Social provides comprehensive digital marketing solutions for businesses, focusing on consistency, brand awareness, and a strong online presence. Their services include creating original content with graphic designers, scheduling and publishing posts, and providing customer care, analytics, and reporting. Clients receive 100 custom graphics for social media platforms like Facebook, Instagram, LinkedIn, Twitter, and Google My Business. They also gain exclusive access to a content submission portal for personalized content. 

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Social Videos

OutSuite has been a leading pioneer in video production since 1999, shooting over 50,000 videos! Video marketing has higher conversion rates prioritized by all digital algorithms. Our video programs offer the latest technology alongside the highest-quality products, so we can successfully showcase you and your business.

Amplifying the Voice of Our Valued Customers

Listen and Learn from Their Experiences

Vincent Esposito
Broker/Owner
EXIT Realty Ocala
Franke Joehl
Director of Operations
EXIT Realty AL & MS
Bernadette Cole
Owner
EXIT Realty Virginia
Russell McGuire
Broker/Owner
EXIT Realty of Lubbock

Need Advice For Your
Social Media Marketing ?

Schedule an appointment today and unlock a world of possibilities. Our expert team is ready to guide you through a personalized journey tailored to your unique needs. Whether you’re looking to enhance your digital presence, increase brand awareness, or optimize your marketing strategies, we have the expertise and resources to help you achieve your goals. Don’t miss out on the opportunity to gain a competitive edge in today’s dynamic market. Book your appointment now and embark on a path towards success.
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  • Higher Customer Satisfaction
  • Listen & Engage With Followers
  • Research Your Market
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%

seek an alternative if they don’t like what they see in your social chatter.

%

of consumers say their purchase decisions are influenced by social content.

%

of consumers would choose messaging over picking up the phone or sending an email.

%

of consumers conduct a local online search when in need of a business or service.

Schedule an appointment with one of our experts today!

So Many Satisfied Customers

What Our Clients Are Saying!

Nadia Debbache
“OS.Social offers me peace of mind. I have eliminated hours from trying to figure out marketing content. I have missed out on deals, and leads and have failed to give my social media the structure and attention the OS.Social team gives me. They are caring, professional, and EXTREMELY efficient. They respect my request and the result is sublime. OS.Social has highlighted my credibility on ALL social platforms and I am VERY grateful to them.”
EXIT Realty of Lubbock
“OS.Social has been an excellent addition to my company’s marketing platform. The ease of use and support have really increased our social media presence and our agent’s participation in that effort. I have had a great experience working with OS.Social and am continuing to see a great return on my investment.”
EXIT Realty Mizner
“This service has eliminated the stress on what to post, helped all our social pages across the board and the digital ads expertise has assisted our office with some great lead generation. Thank you, OS.Social for the excellent service!”
Michael Murphy Gallery
“With the OS.Social service we are now getting better results than social media ads ever gave us. We are targeting digital ads to the clients we want with no restrictions, it’s truly amazing!”